Privacy Policy

NokiShoes respects your privacy. This policy explains how we collect, use, store, and protect your personal data when you interact with our website or services. We operate in compliance with the Protection of Personal Information Act (POPIA) and the General Data Protection Regulation (GDPR) where applicable.

1. Data We Collect

We may collect the following categories of personal data:

• Contact information: name, email address, phone number, and company name when you fill out a form or contact us.
• Communication data: messages, inquiries, and any attachments you send to us.
• Technical data: IP address, browser type, device information, and usage patterns collected via cookies and analytics tools.
• Project-related data: details you share during consultations, briefs, or project collaborations.

2. How We Use Your Data

Your data is used solely for the following purposes:

• Responding to your inquiries and providing consultancy services.
• Managing project communications and deliverables.
• Sending relevant updates or service-related notices (only with your consent).
• Improving our website and services through aggregated analytics.
• Complying with legal obligations and protecting our rights.

3. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance user experience and analyze traffic. You can manage your cookie preferences through your browser settings. Third-party analytics providers (e.g., Google Analytics) may process anonymized data on our behalf. We do not use cookies for targeted advertising or profiling.

4. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data. We may share your information with trusted third-party service providers who assist us in operating our website and delivering services, such as:

• Hosting providers and email delivery services.
• Analytics platforms (anonymized data only).
• CRM and project management tools used for client communication.

All third parties are contractually bound to protect your data and use it only for the purposes we specify.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law. Project-related data is typically retained for the duration of the engagement plus a reasonable period for follow-up and record-keeping. You may request deletion of your data at any time.

6. Your Rights

Under applicable privacy laws, you have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Restrict or object to processing of your data.
• Withdraw consent at any time (where processing is based on consent).
• Request data portability in a machine-readable format.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact us using the details below.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encrypted communications, and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. No Misrepresentation

NokiShoes does not make false, misleading, or deceptive claims. We do not fabricate endorsements, fake urgency, or misrepresent our affiliation with any third party. All project outcomes and testimonials reflect genuine client work. We do not guarantee specific results without documented evidence. Our services are provided transparently and in good faith.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

NokiShoes
3899 Hill Hill Suite 265

Phone: +27 43 555 2648

Email: info@nokishoes.com

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.